Wednesday, February 15, 2006

Change This!

From Startup Journal, Bob Rosner writes about encouraging your staff to embrace change. Improving our businesses always involves change, and change isn't necessarily something your people look forward to. Whether you have 500 employees or your entire staff consists of your wife and your dog, change isn't easy. Rosner suggests five tips to help get employee buy-in.

  • Create a sense of urgency. You've got to get their attention.
  • Communicate a vision. If change will make things better for them, let them know.
  • Empower them to act. They'll be more enthusiastic.
  • Celebrate short-term victories. It doesn't have to be money. An "atta-boy" is often enough.
And number five may be the most important of all in our pursuit for business excellence.

  • Incorporate new approaches into the way you do business.
Deployment throughout the organization is the key to any process improvement. Does the change further the mission? If not, why are we doing it? If so, then it must be consistent from top to bottom.

Bob Rosner is the author of Working Wounded, a web site and internationally syndicated column.




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